1. For USA customers only. If you are dissatisfied with your order and want an exchange or full refund, we are more than happy to oblige, provided our return policy is adhered to: The goods must be returned in a new, unused and re-sellable condition, along with the original packaging, any protective coverings and product information intact. Returns that are damaged may not be accepted and may be sent back to the sender. The cost of returning the goods must be covered by the customer. The original and return shipping costs will not be refunded to the customer. Also all returns of non-defective merchandise require the prior approval of glowboxes.com and will be charged a 25% restocking fee.

2. Other countries temporarily doesn¡¯t accept returns and exchanges.